Assistance and Accompaniment to the Passenger

What does our service offer?


International routes:

Economic class

  • 24 hrs telephone assistance. Before flight to activate the service.
  • Help Desk.
  • Preferential check-in.
  • Preferential seat allocation.

Fare in business class C-J:

  • 24 hrs telephone assistance. Before flight to activate the service.
  • Help Desk.
  • Preferential check-in.
  • Preferential seat allocation.
  • Access to the VIP Hall.
  • Includes snacks and drinks.
  • Internet access.

National routes:

Economic class

  • 24 hrs telephone assistance. Before flight to activate the service.
  • Help Desk.
  • Preferential check-in.
  • Preferential seat allocation.