Information of Interest

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Carry-on baggage

It is the one that the passenger carries with him/her in the cabin of the aircraft.

By always carrying it with you, you can keep an eye on it and access it at any time and you can carry with you those belongings you need during the trip and once you arrive at your destination.

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Checked Baggage

It is the one for whose custody the carrier is exclusively responsible, and for which it issues a checked baggage ticket. It has two portions, the passenger's portion to claim it at the final destination and the portion that is placed in the baggage to be transported.

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NOTE: Take into account Checked and Carry-On Baggage Measurements. View image

NOTE: Due to the characteristics of the Cessna Caravan C-208, passenger baggage is considered as carry-on baggage and must not exceed 10 kg without exception.

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Los Roques Route

IMPORTANT NOTES:

On the Routes Route will not be allowed luggage that do not comply with the established dimensions or the established weight Without exception.

Passengers that are reserved in class “Y” on transatlantic flights, their seat must be assigned in the Economy Comfort cabin.

In the case of transporting laptops in A-340-600 equipment, the weight allowed will be that established as hand luggage (8 kg). In case of excess, the cost will be 6 USD per kg. For ladies, an additional bag with a maximum weight of 2 kg is authorized.. (Valid for transatlantic flights)

Every passenger who connects with the routes operated by the Cessna Caravan team is up to 10 kg without exception.

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Cabin Baggage (CBBG)

For passengers who need to transport special luggage (fragile or voluminous luggage that due to their dimensions or weight cannot be considered as part of the hand luggage franchise) in cabin paying an additional seat, this applies to:

musical instruments

diplomatic bags

works of art

Scientific instruments

Similar items of delicate nature

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Extra Seat (EXST)

It is a paid automatic confirmation service that consists of assigning 1 additional seat for comfort, obesity or medical needs. Enter an EXST SR indicating the reason for the request associated with the corresponding flight and passenger segments. Passengers with these services will be allowed to maintain the applicable excess for each of their tickets, and pay the cost of two tickets at the available fare.

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Team A-340

1 piece (CBBG) up to 60 kg or 05 pieces that do not exceed 60 kg and comply with the following dimensions 90 x75 x 43. The EXST and CBBG are subject to the availability of the aircraft on the day of the flight.

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Diplomatic Bags

They will be allowed as long as they are duly certified with the corresponding seals and insurance, accompanied by the authorization of the Ministry of Foreign Affairs of the country that corresponds and a letter of request to send the suitcases addressed to the airline, specifying amount of packages and weight per package.

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NOTE 1: Domestic Additional Piece : will cost 01 USD per kg with a maximum weight allowance of 23 kg.

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NOTE 2: Infant baggage (A-340, E-190, ATR-42):

Infants traveling in the arms of an adult are not entitled to carry baggage in the hold.

Certain infant items are accepted as carry-on baggage for infants as long as they do not exceed 10 kg and can be placed in the overhead compartments or under the seat.

One (1) diaper bag

The diaper bag may not exceed 10 kg

One (1) small folding infant car seat

Large infant carriages must be checked at the counters to be transported as baggage in the hold of the aircraft

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NOTE 3: Infant Baggage (Caravan C-208):

One (1) diaper bag.

The diaper bag cannot exceed 05 kg.

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NOTE 4:

In Caravan C-208 equipment and due to weight and balance restrictions, only two infants can be transported in the same flight or one emotional pet or one infant, two pets cannot be transported in the same flight, if for example in the flight there are already two infants, the pet will be confirmed in the next flight and vice versa.

Cessna team transport will not be allowed caravan those passengers who need assistance to mobilize the passenger must be able to move by their own means.

The minimum connection time for domestic passengers will be two (2) hours, while for international flights it will be four (4) hours. This measure seeks to guarantee an adequate transfer between flights, thus ensuring comfort and efficiency in the trip for our passengers.

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NOTE: Excess baggage is not allowed on the HAV-MGA-HAV route, only the free baggage allowance applies according to the equipment operating on the route and the class in which the passenger is booked.

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NOTE: Domestic, international excess baggage and additional baggage fees do not include VAT.

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GRADES:

As medical equipment, medications may be transported as long as they comply with the established standards and respective medical report. Oxygen cylinders will always be allowed when they do not exceed 05 kg as established in table 2.3.A of the IATA..

National, international luggage costs do not have the VAT included, the special luggage in the ATR-42 team will be accepted according to the dimensions allowed by the aircraft.

Spirits:

• Carry-on Baggage: Passengers will be able to transport 3 liquor bottles as hand luggage of 0.75 liters with a percentage of alcohol between 24% and 70%.
• Tripack (three bottles) is allowed if the purchase is made in airport -free stores(duty free)
• Checked baggage: Up to 5 bottles per passenger are allowed, as long as they are well protected.

For transporting liquor as cargo:

• Packaging: The bottles must be in their original and well sealed packaging to avoid spills.
• Labeled: The secondary packaging must have clear labels that specify the type of merchandise and if it is fragile.
• Unitarization: If several boxes are sent from the same client, they must be palletized and wrapped in stretch film to prevent movement during transport.

Regulation of dangerous goods: Operations involving liquors in significant quantities may be subject to Venezuelan aeronautical regulation (RAV) 110, which establishes rules for safe transport of dangerous goods by air.